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Q: How does the lock
work?
A: The lock is mechanical, there are no batteries to change
or that can fail when you need to get into your case
quickly.
Q: Why isn't there a
key backup
A: Adding a key back
up would create another way for someone to break into the
safe.
Q: What if I want to
change the combination?
A: The combination
can be changed and we recommend it, Directions are included
with each case.
Q: Can I change the
combination to anything I want?
A: No, each button
can only be used one time.
Q: How many of the
buttons on the lock can I use for my combination?
A: You can use as few
as one button or all five of the buttons for your
combination. You can use two buttons at once but in total,
you can use each button only once?
Q: Can I call V-line
if I have trouble changing my combination.
A: Yes, call
1-805-520-4987
Q: What happens if I
forget my combination?
A: There is no way to get
in the safe if you forget your combination. It is important
for you to give the combination to someone you trust or put
it somewhere secret.
Q: Is there a warranty on
the safe?
A: The lock and safe carry a one year warranty.
Q: How can I protect a
small case from being carried off?
A: We strongly recommend
the case be bolted down. Each case comes with mounting holes
which you can use to bolt down. You can also purchase a
mounting bracket, which allows for quick release and
portable storage when you plan to have the case at different
locations.
Q: Is it hard to install
the Quick Vault in the wall:
A: It is quite easy since
the safe is not very deep. Check your wall location ahead to
be sure there are no wires or pipes. Follow the instructions
that come with the safe and cut the correct size hole in the
wall. Then you can slide the Quick Vault in the hold and
bolt it to the studs through the holes in the side of the
Vault.
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